Terms and Conditions

Bonus up to 75,000$
Active until: 24.12.2024

1. Introduction

These Terms and Conditions govern your use of Stake’s betting platform in South Africa. By registering, placing bets, and engaging with any service provided by Stake, you agree to these terms. These terms are legally binding, and it is your responsibility to familiarize yourself with the terms before participating in any gaming or betting activities. If you disagree with any part of these terms, you should refrain from using our services.

2. Eligibility

To create an account and place bets on Stake, you must meet the following requirements:

  • Be at least 18 years of age.
  • Be a legal resident of South Africa or another approved jurisdiction where online betting is legal.
  • Ensure that gambling is not prohibited in your region.

Players under the legal age or from restricted regions who attempt to use the platform will have their accounts terminated immediately, and any winnings forfeited. As part of our commitment to responsible gaming, we conduct regular age and identity verification checks. Providing false information during registration or account verification is a violation of these Terms.

3. Account Registration and Verification

Creating an account on Stake is free, but users must provide valid information during the registration process, including but not limited to:

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Phone number

Stake reserves the right to request further documentation to verify your identity. Acceptable forms of identification include a valid South African ID, passport, or driver’s license. You may also be required to provide proof of address (e.g., utility bill or bank statement).

Once your account is verified, you will have full access to the platform. However, Stake reserves the right to suspend or close any account if we detect suspicious activities or believe that you have violated any part of these Terms and Conditions.

4. Responsible Gambling

Stake is committed to promoting responsible gambling and encourages players to gamble within their limits. The platform provides several tools to help you manage your gambling activities, including:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily or permanently exclude yourself from the platform if you feel you are losing control over your gambling activities.
  • Reality Checks: Enable reminders to inform you of how long you’ve been playing.
  • Session Limits: Set limits on how long you can be logged into the platform.

If you believe you have a gambling problem, Stake encourages you to seek help from professional support services such as the South African Responsible Gambling Foundation (SARGF).

Stake also reserves the right to suspend or limit accounts showing signs of gambling addiction. This is part of our legal and ethical duty to promote responsible gaming.

5. Privacy Policy

Your personal information is handled in accordance with South African data protection laws, including the Protection of Personal Information Act (POPIA). Stake collects and processes your data for several reasons, including account management, improving user experience, and compliance with legal obligations.

Stake uses encryption technology to protect your personal and financial data, and we do not share your information with third parties unless required by law or necessary to provide services (e.g., payment processing partners).

For marketing purposes, you may opt-in to receive promotional communications. You can unsubscribe from these emails at any time by adjusting your account preferences or contacting customer support.

6. Betting Rules

6.1 General Betting Rules

All bets placed on Stake’s platform are final once confirmed by the system. It is your responsibility to ensure that your bet slip is correct before confirming a wager. Stake is not responsible for any mistakes made during bet placement, including incorrect amounts or event selections.

6.2 Minimum and Maximum Bets

Minimum and maximum bet limits vary depending on the type of game or event. These limits are clearly displayed on each betting page. Stake reserves the right to adjust betting limits at any time and without prior notice.

6.3 Void Bets

A bet may be voided under certain circumstances, including:

  • The event was canceled or postponed for more than 24 hours.
  • There were technical issues with the platform during bet placement.
  • Stake detects fraudulent activity related to the bet.

In the case of a void bet, your stake will be returned to your account balance.

6.4 Betting Markets

Stake offers a wide range of betting markets, including but not limited to:

  • Sports Betting: Football, rugby, cricket, and other sports popular in South Africa and worldwide.
  • Live Betting: In-play betting on ongoing sports events.
  • Virtual Sports: Betting on simulated sports events with real-time results.

Each betting market has its own rules, and it is your responsibility to understand these before placing a bet.

7. Bonuses and Promotions

Stake regularly offers bonuses and promotions to new and existing players. These include but are not limited to:

  • Welcome Bonus: A bonus for new players upon their first deposit.
  • Free Bets: Occasional free bets given as part of ongoing promotions.
  • Deposit Bonuses: Bonuses added to your account when you deposit a certain amount.

Bonuses are subject to specific terms and conditions, including wagering requirements that must be fulfilled before withdrawals are allowed. Abuse of bonuses or manipulation of promotional offers (e.g., opening multiple accounts to claim multiple bonuses) will result in account suspension or forfeiture of the bonus.

Promotional offers are time-sensitive and can be withdrawn or changed at Stake’s discretion.

8. Deposits and Withdrawals

8.1 Deposits

All deposits must be made in South African Rand (ZAR), and Stake offers several convenient methods for making deposits, including credit cards, bank transfers, and e-wallets. There may be minimum deposit limits, which will be clearly communicated on the deposit page.

8.2 Withdrawals

Withdrawals are processed via the same method used for deposits, whenever possible. Processing times may vary depending on the payment method, but typically withdrawals are processed within 1-5 business days. Stake reserves the right to request identity verification before processing large withdrawals.

Please be aware that withdrawals may be subject to transaction fees, depending on the method you choose.

9. Winnings and Taxes

Any winnings from bets placed on Stake’s platform will be automatically credited to your account balance. While Stake does not deduct taxes from your winnings, it is your responsibility to report your winnings to the South African Revenue Service (SARS) and pay any applicable taxes, as required by law.

10. Account Suspension or Termination

Stake reserves the right to suspend or terminate accounts under the following circumstances:

  • Violation of any part of these Terms and Conditions.
  • Use of false or misleading information during registration.
  • Evidence of fraudulent activity, such as match-fixing or use of software to manipulate outcomes.
  • Signs of problem gambling that warrant intervention.

If your account is terminated, any remaining balance, excluding winnings from fraudulent activities, will be returned to you. In the event of permanent exclusion, you are prohibited from re-registering on the platform.

11. Prohibited Activities

Players are prohibited from engaging in:

  • Fraud: This includes activities such as account sharing, match-fixing, or arbitrage betting.
  • Money Laundering: Any suspicious transactions will be reported to relevant financial authorities.
  • Hacking: Attempting to gain unauthorized access to the platform or manipulate software is strictly prohibited.

Breaching any of these prohibitions will result in immediate account termination and possible legal action.

12. Dispute Resolution

Any disputes relating to betting outcomes or other platform services should first be addressed to our customer support team. We will make every effort to resolve disputes amicably. However, if no resolution can be reached, disputes may be escalated to an independent third-party mediator or regulatory authority.

Our decision on bet settlements is final, except in cases where an obvious error has been made.

13. Changes to the Terms

Stake reserves the right to modify these Terms and Conditions at any time. Major updates will be communicated through email or via a notification on the platform. Continued use of the platform after any changes implies acceptance of the new terms. If you do not agree with the updated terms, you must stop using the platform.

14. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any legal disputes arising from your use of Stake’s platform will be settled under South African law in a court of competent jurisdiction.

15. Contact Information

For any queries or concerns related to these Terms and Conditions, please contact Stake’s customer support team via email, phone, or live chat. We are available 24/7 to assist you.